Mass Claims Platform
Our proven legal tech solution enables efficient handling of mass litigation, from case management to reporting. When large numbers of claims are filed, we provide streamlined, transparent processes.
Through automation and well-designed processes, we handle cases faster and more efficiently. Even with complex matters, we maintain a clear overview ‒ together with our clients.
Drawing on reliable data, we prioritise strategic advice and effective, situation-specific defence.
By leveraging targeted technology, our lawyers and in-house teams collaborate seamlessly and structure joint workflows digitally.
Major waves of litigation are increasingly putting pressure on companies. This affects not only the automotive sector but also healthcare, telecommunications, media and retail. Often, the driving forces behind these actions are consumer organisations, specialised debt collection service providers or a commercial claims industry. The underlying legal matters vary, ranging from European consumer law and digital regulation to product liability and price or fee adjustments.
We provide companies with strategic defence advice. Our Mass Claims Platform enables fast, efficient and structured handling of large volumes of parallel claims – digitally, at scale and in full legal compliance. It offers up-to-the-minute reporting and reliable processes every step of the way.
Rethinking digital collaboration ‒ with Noerr Together
As a technology-driven law firm, we don’t just support our clients in their digital transformation – we’re also advancing our own projects and processes with the same commitment. Noerr Together is our central platform for digital collaboration across matters and legal operations – with clients like you, with service providers and within our own teams. The platform is built on Thomson Reuters’ HighQ and enhanced by our in-house legal engineers.
Mass Claims Platform – our application for mass proceedings
Built on Noerr Together, our Mass Claims Platform has transformed how we manage and process large-scale mass proceedings. Centralised project databases, smart analytics, AI-powered data extraction tools and automated workflows allow us to handle thousands of individual claims in a structured, error-free way – without duplicate data entry. We tailor the platform flexibly to each specific project.
Through an intuitive interface, teams at Noerr and on your side can access all relevant case data directly via shared data rooms, in real time, transparently and efficiently.
Your benefits at a glance
- Time savings & efficiency: Automated workflows and smart collaboration tools enable faster decision-making and reduce email traffic.
- Quick to deploy and easy to use: High standardisation, a clear user interface and rapid onboarding ensure strong user acceptance.
- Tailored to your needs: The Mass Claims Platform is constantly being further developed and can be flexibly adapted to the specific requirements of each engagement.
- 24/7 real-time reporting: All key information, charts and dynamic timelines are available at a glance on a central dashboard ‒ whenever you need them.
- Intuitive navigation: Direct access to case overviews, digital files, task allocation and all key features.
- Digital court file: Always up-to-date court correspondence. Automatic updates keep everything current, with strict access management for added security.
- Document automation: Automatic data capture speeds up document creation and batch processing, while central template management ensures quality.
- Secure & GDPR-compliant: Certified to ISO 27001, the platform uses state-of-the-art encryption technology (AES 256) and ensures robust data protection.
- Access on any device: The application runs directly in your browser and is accessible on all major devices and operating systems, including Windows, Mac, Android and iOS.
“The firm is working intensively to integrate digitalisation to enhance its legal services. (…) For managing projects, communication and collaboration in mass proceedings, it relies on its own platform, ‘Noerr Lean (Mass Claims Platform)’, which has already proved its worth in cases for clients like Audi and Deutsche Bank.”
JUVE Handbuch 2024Case Studies
Mass consumer claims ‒ right of withdrawal
We represented a company in mass consumer litigation, including a preliminary ruling procedure before the ECJ regarding consumer withdrawal rights. Using the Noerr Mass Claims Platform, we managed well over 1,000 individual cases. Our client had daily access to up-to-date their project status, eliminating the need for tens of thousands of emails.
Customer complaints following a data protection incident
Following a high-profile data breach affecting tens of thousands of individuals, we provided our client with extensive legal support.
Leveraging the Noerr Mass Claims Platform, we manage customer complaints efficiently from day one, coordinating directly with the client and other service providers.
Workout for banks
We provide ongoing advice to credit institutions on enforcing outstanding claims.
Using the Noerr Mass Claims Platform, we centrally manage a broad range of cases with maximum efficiency, from litigation through to enforcement.
Voices from the market
“Our collaboration with Noerr on the Mass Claims Platform has been a breakthrough. By centralising case data and automating approvals, we've drastically cut overhead and sped up our legal workflows. The real-time dashboards are a game-changer, giving us instant visibility into each dispute's status.”
“Leading companies such as Amazon rely on Noerr’s expertise in IT and data litigation, including in administrative and court proceedings related to the operation of logistics centres. Thanks to its own legal tech solution Noerr Lean (Mass Claims Platform), the firm also has the resources and technology to effectively defend against mass claims under the GDPR.”
JUVE Handbuch 2024Team
André Ludwig
Legal Engineer & Rechtsanwalt, Digital Excellence
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